Privacy Policy

D&W Property Services is a property maintenance company based in West Columbia, South Carolina. We can be reached at (803) 832-4254 or info@dwpropertyservices.com.

When you submit a quote request through our website, we collect:

• Your full name
• Your property address
• Your phone number
• Your email address (if provided)
• The services you are interested in
• Any additional details you choose to share
• Whether you consented to receive SMS messages

We also collect anonymous usage data through Vercel Analytics (a privacy-friendly analytics service). This data does not include any personally identifiable information.

We use the information you submit to:

• Contact you about your free estimate request
• Schedule service appointments
• Send you text messages if you have provided SMS consent
• Respond to your questions or service needs

We do not sell, rent, or share your personal information with third parties for marketing purposes.

If you provide your phone number and check the SMS consent box on our quote form, you agree to receive text messages from D&W Property Services regarding appointments, estimates, and service updates or promotions. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time.

Your SMS consent is collected solely for the purpose of communicating with you about our services. We do not share phone numbers or SMS consent with third parties for marketing purposes.

To opt out of SMS messages, reply STOP to any message we send. To request help, reply HELP or contact us at (803) 832-4254.

We retain contact form submissions for as long as necessary to fulfill the purpose for which they were collected. If you would like us to delete your information, contact us at info@dwpropertyservices.com and we will remove your data from our records.

This website uses Vercel Analytics to understand how visitors use the site. This service collects anonymous, aggregated data such as page views and general traffic patterns. It does not track individual users or use cookies for advertising.

We do not use any advertising cookies, tracking pixels, or third-party marketing services on this website.

We use the following third-party services to operate this website:

• Resend - to deliver contact form submissions to our email inbox. Your form data passes through Resend's servers but is not stored by them for marketing purposes.
• Vercel - to host and serve this website. Vercel may process request data as part of standard web hosting operations.
• Vercel Analytics - to collect anonymous usage data for this website.

This website is not directed at children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The date at the top of this page reflects when the policy was last revised.

If you have questions about this Privacy Policy, contact us at: